Privacy Policy for 9club

How to Request a Copy or Deletion

You have the right to ask for a copy of any personal data the site holds about you. To make a request, please use the contact page on the platform. The site will respond within the time frame required by Malaysian law. You may also ask for your data to be deleted. The platform will erase your information unless it is needed for legal or security reasons. All requests are handled free of charge and without unnecessary delay.

Who Data Is Shared With

The platform shares data only with analytics and hosting providers that act strictly on its instructions. These third parties are contractually bound to protect your information and may not use it for their own purposes. Your personal data is never sold, rented, or traded to any outside party. The site does not share information with advertisers, marketers, or other third parties. Malaysian data protection law governs this practice.

How Long Records Are Kept

Contact form submissions are retained only as long as needed to resolve your enquiry. Once the matter is closed, the record is deleted within a reasonable period. No data is kept indefinitely. Server logs are stored for a limited time, typically a few months, to allow analysis of performance and security incidents. After that period, they are automatically erased. Data is never held longer than necessary.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and to understand how the lobby is used. Functional cookies are essential for basic navigation; analytics cookies help us improve content without identifying you personally. If you disable cookies in your browser, the platform will still work, but some features such as remembering your language choice may not function. You will need to select your preferences each time you visit.

Why We Hold Each Type of Data

Contact form data is held solely to reply to your question or request. Without it, the site cannot communicate with you about your enquiry. It is not used for marketing unless you have given separate consent. Server logs are kept to maintain security, diagnose technical issues, and analyse general traffic patterns. This helps the platform run reliably and improve the user experience. The data is not linked to your identity.

What We Collect and When

When you submit a contact form on the platform, you provide your name, email address, and any message you write. This data is sent directly to the site and is stored only for the purpose of responding to your enquiry. The web server automatically records technical information each time you visit. This includes your IP address, browser type, operating system, and the pages you view. No additional personal data is collected without your action.

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